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Refund policy

  • An item is only eligible for return within 14 calendar days of delivery.

  • Items must not be worn, used or tampered with and must be placed into their original packing.

  • Please include a copy of the invoice/packing slip sent to you at the time of delivery along with a note on why the merchandise is being returned.

  • Holiday items are non returnable and non refundable within 14 days of the upcoming holiday, unless damaged which must be reported within 5 days of receiving the order.

  • Damaged items MUST be reported within 5 days of receiving the goods.

  • Customized apparel is nonreturnable.

  • Clearance items are final sale.

  • Original Shipping is not refundable.

  • Refunds are issued back to the original method of payment or with an online credit.

  • Refunds are processed within 10-15 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.

  • We do not do exchanges, so if you’d like to order a different size, color or product, please return for a store credit and then place a new order online.

  • Items returned in poor condition or outside of the RMA approval window may be deemed non-refundable or assessed a 20% restocking fee, as per store policies.